Terms of service

TERMS OF SERVICE

OVERVIEW

Welcome to Glow by Anie! Throughout the site, the terms "we", "us" and "our" refer to Glow by Anie. We operate this store and website, including all related information, content, features, tools, products, and services to provide you, the customer, with a curated beauty and skincare experience (the "Services").

By visiting our site and/or purchasing from us, you engage in our "Service" and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and policies referenced herein. Please read these Terms carefully before accessing our website.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence. To use our Services, you may be required to provide information such as your email, billing, and shipping details. You warrant that all information provided is accurate and current. You are solely responsible for maintaining the security of your account and for all activities that occur under your credentials.

SECTION 2 - COSMETIC & SKINCARE PRODUCTS

We strive to provide the most accurate representation of our products. However, please note:

  • Visuals: Colors and textures may appear differently depending on your device settings.

  • Skin Sensitivity: While we curate our formulas with care, Glow by Anie is not responsible for individual skin reactions or allergies. We strongly recommend reviewing the ingredient list provided for each product and performing a patch test before full use.

  • Availability: We reserve the right to limit quantities or discontinue any product at any time without notice.

SECTION 3 - ORDERS AND CANCELLATIONS

Your order constitutes an offer to purchase. Glow by Anie reserves the right to accept or decline any order for any reason. Orders are only confirmed once payment is processed. Please review your cart carefully; once an order is accepted, we may be unable to accommodate cancellation or modification requests.

SECTION 4 - PRICES AND BILLING

Prices for our products are subject to change without notice. Posted prices do not include shipping or taxes unless specified. You represent that you are authorized to use your chosen payment method and agree to pay all charges incurred at the prices in effect at the time of your order.

SECTION 5 - SHIPPING AND DELIVERY

We are not liable for delays caused by shipping carriers or external factors beyond our control. All delivery timelines are estimates. Once products are handed over to the carrier, the title and risk of loss pass to you.

SECTION 6 - INTELLECTUAL PROPERTY

All content included in the Services—such as the Glow by Anie name, logos, product descriptions, images, and graphics—is the property of Glow by Anie and is protected by intellectual property laws. You may use the Services for personal, non-commercial use only. Any reproduction or distribution without our written consent is strictly prohibited.

SECTION 7 - PRIVACY AND DATA

Your submission of personal information through the store is governed by our Privacy Policy. By using our Services, you acknowledge that your data may be processed by third-party service providers (such as payment gateways and couriers) necessary to fulfill your orders.

SECTION 8 - FEEDBACK AND REVIEWS

If you submit reviews or suggestions ("Feedback"), you grant Glow by Anie a perpetual, worldwide license to use and display that Feedback for marketing or commercial purposes. We are not obligated to keep Feedback confidential or provide compensation for its use.

SECTION 9 - PROHIBITED USES

You are prohibited from using the site to:

  • Violate any local or international laws.

  • Infringe upon our or others' intellectual property.

  • Transmit malicious code or viruses.

  • Use automated tools (scraping or AI agents) to access the Services without authorization.

SECTION 10 - LIMITATION OF LIABILITY

The Services and all products are provided 'as is' without any warranties of any kind. In no case shall Glow by Anie, our founder Aneeza Khalid, or our staff be liable for any injury, loss, or damages arising from your use of our products or Services, including but not limited to skin reactions or dissatisfaction with results.

SECTION 11 - GOVERNING LAW

These Terms of Service and any separate agreements shall be governed by and construed in accordance with the laws of Pakistan, specifically the jurisdiction of Faisalabad, where Glow by Anie is headquartered.

SECTION 12 - CONTACT INFORMATION

Questions about these Terms should be directed to:

  • Brand: Glow by Anie

  • Founder: Aneeza Khalid

  • Email: glowbyanie5@gmail.com

  • WhatsApp/Phone: 03224031232

  • Address: P 42 Umer Block, Muslim Town, Nurpur Road, Faisalabad